Answered By: Daniel Andrus
Last Updated: Dec 16, 2015     Views: 32

All faculty delivery requests require a signature from either the requesting faculty member or their designated Libraries-2-Go proxy. Faculty should receive an email from our library specialist immediately following any failed delivery that will explain why the delivery failed as well as mention the library where the book is currently on hold. Three scenarios will prevent us from delivering a book to your office:

  1. Requesting faculty member is not present and has not submitted an up-to-date Proxy Request Form. These forms expire at the end of each academic year and must be resubmitted; otherwise, those proxies will no longer be able to sign for deliveries. If faculty need to verify who is currently designated as their proxy, they can contact our library specialist via email (uls-librariestogo@mail.pitt.edu) or phone (412-383-7040).
  2. Neither the requesting faculty member nor their proxies were present during the delivery attempt. We encourage faculty to have multiple administrators/graduate students authorized as proxies in order to ensure a successful delivery.
  3. Your office/department lies outside of the prescribed boundaries for this delivery service.   

If you have questions or concerns about this service, please contact our library specialist via email (uls-librariestogo@mail.pitt.edu) or phone (412-383-7040).

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